pgb88 Privacy Policy — Your Data, Protected
pgb88 is committed to protecting the personal data of every player in Bangladesh. This policy explains exactly what we collect, why we collect it, and how we keep it safe.
Introduction and Scope
This Privacy Policy applies to all personal data collected and processed by pgb88 in connection with your use of the platform.
This Privacy Policy ("Policy") describes how pgb88 ("pgb88", "we", "us", "our") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "your", "Player", "User") who visit, register with, or use the pgb88 online casino and sports betting platform accessible at pgb88.bio and its associated mobile browser experience. This Policy forms part of and should be read in conjunction with pgb88's Terms & Conditions. By registering an account with pgb88 or continuing to use the platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein.
pgb88 takes the privacy and security of your personal data seriously. We apply SSL encryption to all data transmitted between your device and our platform. We do not sell personal data to third parties under any circumstances. We retain data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal obligations. All data processing activities at pgb88 are governed by internationally recognised data protection principles including data minimisation, purpose limitation, storage limitation, and integrity and confidentiality.
Our Privacy Commitments at a Glance
Six core principles that guide how pgb88 handles your personal data.
Every data exchange between your device and pgb88 is protected by industry-standard SSL encryption. Your login credentials, payment details, and personal information travel over an encrypted connection at all times.
pgb88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used solely to operate the platform and meet our legal obligations — nothing else.
Identity documents submitted for KYC verification are processed securely and stored with restricted access. KYC data is used only for age verification, identity confirmation, and fraud prevention — not for marketing or analytics.
pgb88 only processes personal data for the specific purposes for which it was collected. We do not repurpose data without your consent and we do not build behavioural profiles for sale to advertisers.
You have the right to request a copy of the personal data pgb88 holds about you and, subject to legal retention requirements, the right to request deletion of your data. Requests can be submitted via pgb88 support using the contact details on this website.
If there is a material change to how pgb88 processes your data, we will update this Privacy Policy and note the revision date at the top. We will not process your data in new ways without updating this Policy first.
What Personal Data We Collect
pgb88 collects only the data necessary to operate the platform and comply with our legal obligations.
pgb88 collects personal data directly from you when you register an account, complete KYC verification, make deposits or withdrawals, contact support, or use the platform. We also collect limited technical data automatically when you access the pgb88 website or mobile browser platform. We do not collect data from children and the platform is strictly for adults aged 21 and above. If we become aware that personal data has been collected from a person under 21 years of age, we will delete that data immediately and close the associated account.
When you access pgb88, we automatically collect limited technical information including your IP address (used for geographic restriction checks and fraud detection), device type and operating system, browser type and version, session timestamps, and game and betting activity logs. This technical data is used to operate the platform, detect fraud, resolve disputes, and improve platform performance. It is not sold or shared with third-party advertisers.
How We Use Your Personal Data
pgb88 processes your personal data only for lawful, specified purposes directly related to operating the platform.
pgb88 does not use your personal data for purposes beyond those described in this Policy. We do not build advertising profiles, we do not engage in behavioural targeting for third-party advertisers, and we do not run unsolicited marketing campaigns using your contact details without a lawful basis for doing so. The following clauses explain the specific ways pgb88 uses your personal data.
pgb88 uses your registration data, contact details, and payment account information to create and maintain your player account, process deposits and withdrawals in BDT via bKash, Nagad, Rocket, and Upay, deliver game and betting services, process bonus and promotional credits, and handle customer support requests. Without this data, pgb88 cannot operate your account or deliver the platform's services.
pgb88 uses identity and KYC data to verify that all registered players are aged 21 or above, confirm that accounts are not duplicates, detect and prevent fraudulent transactions and account abuse, comply with anti-money laundering obligations, and support dispute resolution. This processing is a legal and operational necessity. Without it, pgb88 cannot maintain the integrity of its player community or meet its compliance obligations.
pgb88 uses game and session activity data to monitor for indicators of problem gambling behaviour, enforce deposit limits and self-exclusion requests set by players, and identify accounts that may benefit from responsible gaming interventions. This processing is carried out in the interest of player welfare. pgb88 does not use this data for profiling in connection with third-party commercial services.
When and With Whom We Share Your Data
pgb88 shares personal data only when strictly necessary and only with trusted service partners.
pgb88 does not sell or rent personal data. We share personal data only in the following limited circumstances: (a) Payment processors — pgb88 shares necessary transaction data with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. These providers process only the minimum data required to complete the transaction and are bound by their own privacy obligations; (b) KYC verification partners — pgb88 may use a third-party identity verification service to process and validate KYC documents. These partners are contractually required to process data only for the purpose of identity verification and to maintain appropriate security standards; (c) Fraud prevention and security services — pgb88 may share IP address data, device fingerprint data, and transaction patterns with fraud detection services where necessary to protect the platform and its players; (d) Legal and regulatory authorities — pgb88 will disclose personal data to law enforcement, regulatory bodies, or other government authorities where required by applicable law or valid legal process.
pgb88 does not share personal data with third-party marketing networks, social media platforms, data brokers, or advertising technology companies. If pgb88 undergoes a corporate restructuring, merger, or acquisition, player data may be transferred to the successor entity solely to continue the provision of services, and players will be notified of any such change.
Data Retention and Security
How long pgb88 keeps your data and the technical measures we apply to protect it.
pgb88 retains personal data for as long as your account is active and for a defined period after account closure, in order to meet our legal, regulatory, and compliance obligations. The specific retention periods for different categories of data are governed by the nature of the data and the applicable legal requirements. Game and transaction logs are retained for a minimum of five years to satisfy anti-money laundering record-keeping requirements. KYC documents are retained for the duration of the account and for at least five years following account closure. Technical usage logs are retained for a shorter period consistent with fraud detection and platform security needs.
pgb88 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel on a need-to-know basis, regular security assessments and vulnerability monitoring, and incident response procedures. No method of transmission over the internet or electronic storage is 100% secure, but pgb88 applies industry-standard protections to minimise risk.
Your pgb88 account password is stored in hashed form and is never accessible to pgb88 staff in plain text. pgb88 will never ask you for your password via email, SMS, live chat, or phone. If you receive any communication asking for your pgb88 password, do not respond and report it to pgb88 support immediately. You are responsible for keeping your password confidential and for all activity that takes place under your account credentials. If you suspect your account has been compromised, contact pgb88 support without delay.
Your Privacy Rights
pgb88 respects your rights in relation to the personal data we hold about you.
Registered pgb88 players in Bangladesh have the following rights in relation to their personal data. To exercise any of these rights, contact pgb88 support using the contact details listed on this website. pgb88 will respond to verifiable data rights requests within a reasonable timeframe. Note that some rights are subject to legal retention and compliance obligations — for example, pgb88 cannot delete transaction records that are required to be kept under anti-money laundering law, even if a deletion request is made.
You have the right to request a copy of the personal data pgb88 holds about you. Upon a verified request, pgb88 will provide a summary of the categories and specific pieces of personal data held, the purposes for which it is processed, and the categories of recipients with whom it has been shared. This right is subject to pgb88 verifying your identity before releasing any data.
If you believe that personal data pgb88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update certain account details directly via your pgb88 account settings. For data that cannot be self-updated (such as KYC identity data), please contact pgb88 support with the correct information and supporting documentation.
Subject to applicable legal and regulatory retention obligations, you have the right to request the deletion of personal data pgb88 holds about you. pgb88 will comply with deletion requests to the fullest extent permitted by law. Where a deletion request cannot be fulfilled in full due to mandatory retention requirements (for example, transaction records required under anti-money laundering law), pgb88 will inform you of the categories of data that must be retained and the reason for retention.
Cookies and Policy Amendments
How pgb88 uses cookies and how this Policy may change over time.
pgb88 uses strictly necessary cookies to operate the platform, maintain your logged-in session, and apply your account preferences. We do not use third-party advertising cookies, tracking pixels, or social media cookies. Strictly necessary cookies cannot be disabled without breaking core platform functionality. By using the pgb88 platform, you consent to the use of strictly necessary cookies as described above. If pgb88 introduces any additional cookie categories in future, this Policy will be updated and players will be notified in advance.
pgb88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised. Your continued use of the pgb88 platform after any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically. If you have questions about how pgb88 handles your personal data, please contact pgb88 support using the contact details provided on this website.
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